Strategy for Call Centre Development Assignment

Strategy for Call Centre Development - Assignment Example Based on these considerations, this paper shall outline how a fully functional call centre could be implemented; including equipment use and usage of technologies alongside costs.   This paper is being conceptualized for NUI Galway which is a third level educational institution with 15,000 + students and a staff of about 500 with many different departments. First and foremost, it is important to consider the labour pool for the call centre. This labour pool would trigger the decision on where to set the call centre up. The decision on where to pluck the labour pool for technical support should be based on labour availability in the area where Galway is located, the labour competition, the educational level of potential agents, and appropriate wages for potential agents (Copito, 2000). It is also important to consider geographical factors, cost of living, quality of schools, transportation and similar factors affecting the labour pool. After duly considering and establishing particular qualities which the company would need from its technical support agents, potential locations and areas where the labour pool would be recruited can be set forth. Next, Galway also needs to decide whether it would own or lease property for its call centre (Copito, 2000). Leasing or owning property would now be based on the availability of resources within Galway’s resources. If a property is currently available for it to set-up its call centre, then there would be no need to lease property. The infrastructure involved in the call centre property should, however, be set-up in such a way as to meet the needs of the agents (Copito, 2000). In effect, the area should also house a place where the agents can park, eat, relax, and where they can avail of their immediate needs. Parking space is an important accommodation for the property because the most of the employees would be working night shifts and public transport would likely not be available to them (Copito, 2000). Parking should be on the ground level and should be outside to reduce the cost of accommodating indoor parking areas.                 

Personal Identity in Facebook Essay Example | Topics and Well Written Essays - 1250 words

Personal Identity in Facebook - Essay Example As it has been stated, â€Å"A sociological approach to self and identity begins with the assumption that there is a reciprocal relationship between the self and society† (Stets & Burke n.d; p.1). In other words, one cannot define themselves without society. Personal identity is, therefore, who one is in relation to society. Such a society does not only exist in the physical world, but in the digital world as well. As it has been written, â€Å"Social networks such as Facebook can be of great influence in the way all of us in society shape our personal identities†. The importance of this relationship can easily be seen when social networking is the main form of communication between certain close relatives. The way that family members interact online is intriguing to study. The network can act as a variable that changes behavior. Changes in behavior due to online versus in-person communications and activities have been proven. For example, when studying the difference i n consumer behavior online it was found that online buyers tend to be more critical and flighty than in person. This is due to the fact that comparison shopping in easy. (Degeratu et al 2011). Personal Identity Background There has been so much important work done in this particular field that there are countless different methods that are actually used in the networks themselves (Abrudan 2011; p. 25). Some of the main basic operations that deal directly with personal identity are things such as creating a personal profile. Creating personal profile is usually the first thing that visitors asked to do on almost all of the major social networks, including Facebook. The profile will be the first step of the process of conveying much personal information. Of course, they ask for the most basic personal things such as name, age, birthday, and other things for identifying purposes. Those who sign up to be a part of this digital community first introduce themselves by granting their basic definition. The information that they give is part of how they desire to define themselves. Although it is polite habit, self introduction is rarely called for in today’s society. One need not tell who they are when they enter a mall, for example. This is something that is uniquely common online. It has an effect on how people identify themselves in their minds. After the initial identifying information is completed, there are usually more questions and surveys that work to uncover more about the person. These questions are of all kinds and in various areas such as hobbies, interests, favorite things, relationships, personal preferences, friends, family, contact information, and many other related topics. These are the kinds of questions that require the person to think seriously about who they are. They must decide just how much about themselves that they might be willing to share with the rest of the world. Once they have read through all of the questions that they are ask ed, some even go back over their answers, making sure the answers given are conveying the

The Issue Of Legalising Homosexuality And Prostitution Philosophy Essay

The Issue Of Legalising Homosexuality And Prostitution Philosophy Essay The issue of legalising of homosexuality and prostitution was investigated by the Wolfenden Committee headed by Sir John Wolfenden.   The Report claimed that it is not the duty of the law to concern itself with immorality. This gave rise to a debate on morality and social norms. Lord Devlin and Professor Hart argued extensively attempting to define morality. Is society able to enforce its own morality or ought morality to be enforced by law? Devlin appealed to the idea of societys moral fabric. He argued that the criminal law must respect and reinforce the moral norms of society in order to keep social order from unravelling. Societies disintegrate from within more frequently than they are broken up by external pressures. There is disintegration when no common morality is observed and history shows that the loosening of moral bonds is often the first stage of disintegration, so that society is justified in taking the same steps to preserve its moral code as it does to preserve its government the suppression of vice is as much the laws business as the suppression of subversive activities. Devlin argued that immorality is what every right-minded person considered immoral. Devlin argued that there could be no theoretical limit to the reach of law; no acts are none of the laws business. Breaches of the shared morality do not cause harm to other individuals in the way that murder and assault do, but none the less they harm society by undermining its moral structure. Even acts like homosexuality between consenting adults in private can threaten the existence of society, and therefore society has the right to suppress them. Devlin believed that the limits of tolerance are reached when the feelings of the ordinary person towards a particular form of conduct reaches a certain intensity of intolerance, indignation and disgust. If, for example, it is the genuine feeling of society that homosexuality is a vice so abominable that its mere presence is an offence, then society may eradicate it. Moral laws or enforcing morality is much wider than one thinks, if we base it on the survival of our society then what is classed a society? Individualism of individuals come together with common interest and form communities but not every community is common to each other. Although they might share common moral issues, there are still some immoral practises within their communities by which other standards might be considered moral. Professor Hart argued with Lord Devlin over issues of enforcing morality. Lord Devlin in his book, The Enforcement of Morals in one of his essays quotes; it argues from the majoritys rights to follow its own convictions in defending its social environment from change it opposes. Does this mean that the majority rules even if they are wrong? A society made up of like minded individuals being the majority, there, must be toleration of the maximum individual freedom that is consistent with the integrity of society. Is Lord Devlin saying that society consist s of the majority of like minded individuals and that the majority enforces their morals on every other individual that would not otherwise take part in the thinking of the majority Rule, forcing individuals to think in the same way as the majority of society. Going back to the question of whom and what is a society? Is Lord Devlin referring to the powers that have been given to certain individuals that represent society (Not necessary the majority) to enforce morality? Taking South Africa for example during the Apartheid era were a minority class enforced immorality on its majority. Lord Devlin believed that society is entitled to preserve itself without vouching for the morality that holds it together. Professor H.L.A. Hart responded to Lord Devlin, If one holds anything like a conventional notion of a society, he said, it is absurd to suggest that every practice the society views as profoundly immoral and disgusting threaten its survival, Professor Hart went on to say that this so silly as arguing that societys existence is threatened by the death of one of its members or the birth of another. Professor Hart goes on to say that Lord Devlins argument fails whether a conventional or an artificial sense of society is taken. Lord Devlin in response to Professor Hart comments, I do not assert that any deviation from a societys shared morality threatens its existence any more than I assert that any subversive activity threatens its existence. I assert that they are both activities which are capable in their nature of threatening the existence of society so that neither can be put beyond the law. The two main issues that are argued between Lord Devlin and Professor Hart is firstly the freedom of choice and secondly the privacy of morality. Lord Devlins is of the opinion that you can not have Law without morality à ¢Ã¢â€š ¬Ã‚ ¦destroys freedom of conscience and is the paved road to tyranny. Devlins argument centres on what he regards as an important function of the criminal law in enforcing the generally shared moral values of a society which are associated with its important institutions. The case for the laws enforcement of societys shared morality is based on several different considerations, most of which are embodied in two doctrines which Hart has labelled the disintegration thesis and the conservative thesis respectively. According to the disintegration thesis, a shared morality is what holds a society together, and hence the enforcement of this morality is necessary to prevent society from collapsing, or at least weakening. On the other hand, the conservative thesis maintains that the majority have a right to follow their moral convictions that their moral environment is a thing of value to be defended from change. Lord Devlin in his works refers to man reason or reasoning. Is man able to be rational? This I find is important and integral makeup for human beings to be moral. Unfortunately both Devlin and Hart in their arguments are attempting to establish or determine what the glue is that holds society together? Where Professor Hart is being more liberal and believing in the very nature of man, Devlin being more conservative saying that man is not capable of being rational. Drinking, drug-taking, homosexuality, abortion, suicide and fornication may cause serious social problems if they are indiscriminately practised. But so also would birth control, or the very practice of having very large families, or even, as Devlin himself acknowledges, celibacy. It is therefore not breaches of the shared morality that certain activities can become harmful to society, and hence their being harmful does not in any way support Devlins disintegration thesis. Devlin writes of harm to society as opposed to harm to individuals, On this account harm to individuals is constituted by injury to specific individuals such as is caused by acts of homicide, assault, and robbery. On the other hand, public harm consists of the impairment of institutional practices and regulatory systems that are in the public interest. Devlins disintegration thesis, with its notion of harm to society, is really an application of the public harm principle that coercion is necessary to prevent public harm. If this is the case, then there is no disagreement of principle between Devlin and Mill, for Mills principle of harm, embraces both private and public harm. If Devlins claims are correct, then even on Mills liberty principle there is a case for the legal enforcement of the shared morality. Devlins disintegration thesis, the harm which justifies legal intervention is not identical with the mere feelings of intolerance, indignation and disgust which arise when the majority in a society learn that their moral values have been breached. However, when one moves from his disintegration to his conservative thesis, the notion of public harm is either dropped, or else it is transformed in such a manner as to be indistinguishable from the mere feelings of intolerance, indignation, and disgust in the majority. In either case the conservative thesis is incompatible with Mills liberty principle. Hart warned against the dangers of populism.   Why should the conventional morality of a few members of the population be justification for preventing people doing what they want? This is based on the theory that most peoples views are coloured by superstition and prejudice. Hart reiterated Mills harm principle, Hart pointed out that societies survive changes in basic moral views. It is absurd to suppose that when such a change occurs, to say one society has disintegrated and been succeeded by another. Both Hart and Devlin raise important issues. Devlins view is practical and focused on the majority rule. Harts is more human and individual. Dworkin suggests that we should abandon the Hart-Devlin debate and concentrate of Liberties.   If a behaviour is a Basic Liberty like sex, this should never be taken away, even if someone has a different way of doing sex e.g. R v   Brown (1993) HL, general liberties could be restricted if they cause harm.   But, it is not clear how you tell the difference between a basic and a general liberty? Thomas Hobbes explains that morality is determined by reason and that reason has as its goal self-preservation seems to lead to the conclusion that morality also has as its goal self-preservation. But it is not the self-preservation of an individual person that is the goal of morality, but of people as citizens of a state. That is, moral virtues are those habits of persons that make it rational for all other people to praise them. These habits are not those that merely lead to an individuals own preservation, but to the preservation of all; i.e., to peace and a stable society. Thus, Good dispositions are those that are suitable for entering into civil society; and good manners (that is, moral virtues) are those whereby what was entered upon can be best preserved. In the state of nature, people have no education or training, so there is continual fear, and danger of violent death, and the life of man, [is] solitary, poor, nasty, brutish, and short. But real people have been brought up in families; they are, at least to some degree, civilized persons, and how they will behave depends on how they are brought up. Hobbes does not say that society is a collection of misfits and that this is why we have all the trouble that we do a position congenial to the psychological egoist. But he does acknowledge that many also (perhaps most men) either through defect of mind, or want of education, remain unfit during the whole course of their lives; yet have they, infants as well as those of riper years, a human nature; wherefore man is made fit for society not by nature, but by education. Education and training may change people so that they act out of genuine moral motives. That is why it is one of the most important functions of the sovereign to provide for the proper training and education of the citizens. I believe that this is by far more relevant than attempting to impose laws on society to control individuals or communities. Law as Morality is just one of the many laws that differentiate between state to state but this one also differentiates from person to person. Law as morality is a law that comes from what you think is morally correct. Morality is the choices we make, and the actions we take. Moral people behave according to personal and public ethics. Immoral people deviate from established behavior. Since the purpose of laws is to condone one type of behavior and condemn another, the making of laws impacts our actions. In a situation such as a set of twins whom are connected at birth and one is going to have to die to save the other. The only thing is, is that one of the twins is healthier than the other, so which one do you kill? Law and morality play a large role here, mainly because there is a legal issue and a moral issue associates with the predicament. The reason law has a part is that after the decision is made; it will be examined legally and must be accountable for the consequences. Morali ty has its place because many will find it morally wrong to take ones life despite any justification. Morality is based off of right and wrong and good and evil and people have different opinion as to what is right and wrong due to their different upbringings and socialisation. Summary If, like Hobbes, we regard morality as applying primarily to those manners or habits that lead to peace, then his view seems satisfactory. It yields, as he notes, all of the moral virtues that are ordinarily considered such, and further, it allows one to distinguish courage, prudence, and temperance from the moral virtues. Perhaps most important, it provides, in almost self-evident fashion, the justification of morality. For what is it to justify morality but to show that reason favours it? Reason, seeking self-preservation, must favour morality, which seeks peace and a stable society. For reason knows that peace and a stable society are essential for lasting preservation. This simple and elegant justification of morality does not reduce morality to prudence; rather it is an attempt, in a great philosophical tradition stemming from Plato, to reconcile reason or rational self-interest and morality. To summarize Hobbess system: people, insofar as they are rational, want to live out their natural lives in peace and security. To do this, they must come together into cities or states of sufficient size to deter attack by any group. But when people come together in such a large group there will always be some that cannot be trusted, and thus it is necessary to set up a government with the power to make and enforce laws. This government, which gets both its right to govern and its power to do so from the consent of the governed, has as its primary duty the peoples safety. As long as the government provides this safety the citizens are obliged to obey the laws of the state in all things. Thus, the rationality of seeking lasting preservation requires seeking peace; this in turn requires setting up a state with sufficient power to keep the peace. Anything that threatens the stability of the state is to be avoided. Margaret Thatcher once declared, Theres no such thing as society, there are individual men and women and there are families. Civility is not just good manners; it is part of democracy and respecting people that are different from ourselves with whom we differ maybe even very sharply. But maintaining a balance in which we can have respect for the rights of other people who have different views.

Branzburg vs. Hayes Essay -- essays research papers fc

The case of Branzburg vs. Hayes all began in 1969, when a Louisville Kentucky reporter by the name of Branzburg wrote a story, in the Courier-Journal, which described how two local residences made hashish marijuana. The article went into great detail and revealed many facts, including the amount of money the two made on selling the hashish to the public. The article also featured pictures of the two individual’s hands working with a plant like substance and was identified for readers as hashish in the caption under the picture. Branzburg was in agreement with the drug dealers and promised them he would not reveal their real names or identities in the article.   Ã‚  Ã‚  Ã‚  Ã‚   After the article was published, Branzburg was immediately subpoenaed by the Jefferson County Court system. The court demeaned that he name the two individuals featured in the article, but he stood strong and refused to give up their names like he had promised them. Branzburg argued that the Kentucky Privilege Statute passed in 1962 protected him from having to give up the names.(1) He also argued that the First Amendment and Kentucky constitution, (Sections 1,2, and 8) protected his right not to disclose the information of the two individual’s identities.(2) However, the Kentucky courts fought back arguing that the Kentucky Privilege Statute didn’t allow a reporter to refuse to testify about things they saw, or not disclose the names of people they were in contact with. Branzburg then took his case to the Kentucky appeals court, which ruled against him once again. He continued to fight the good fight for what he thought was true and right; the case finally ended up at the Supreme Court.   Ã‚  Ã‚  Ã‚  Ã‚  Branzburg’s decision not to disclose the information the court sought was due to the belief that his integrity and effectiveness as a reporter would be tarnished if he named names. Branzburg placed a high value on the confidentiality between him and the subjects he was investigating and reporting on. He felt that if he had released the two names in the article he published that subjects in the future would be unwilling to disclose information that was vital in writing the kind of stories he so desired. If people from the local area saw that Branzburg couldn’t keep his subjects identities anonymous as they had requested, than others in the future would be ve... ...t the law would eventually find him and force him to disclose the individual’s identities. I think his motives behind writing the story were to produce a thought provoking article that revealed the under ground operation of the drug manufacturing community. He wanted to shakes things up and report on something that was controversial and intriguing, however in the end he became a rat. Works Cited 1.) Kentucky Reporters’ Privilege Statute, KY. REV. STAT. SEC. 421.100 (1962), http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=us&vol=408&invol=665 Section I, paragraph 2. 2.) http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=us&vol=408&invol=665 Section I, paragraph 2. 3.) http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=us&vol=408&invol=665 Section 2 Paragraph 1 4.) http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=us&vol=408&invol=665 Section 2, paragraph 2 5.) In re Pappas - 408 U.S. 665 (1972) - Docket Number: 70-94 http://www.oyez.org/oyez/resource/case/870/ 6.) U.S. Constitution: Fifth Amendment Fifth Amendment - Rights of Person http://caselaw.lp.findlaw.com/data/constitution/amendment05/

Two Love Stories

My audience for this essay is the young students at Enterprise State Community College, who enjoy a good love story about young love. I hope my essay will tell the key points of the similarities and differences of two major love stories that became movies in the end of the twentieth century, and open their eyes to what makes a love story. That is not just the good times, but the hard problems that come with life. Life is easier having someone to deal with the hard problems beside you.Both these movies tell the difficulties of real love and I hope my essay will attract my audiences hearts. Outline Thesis: The Notebook and A Walk to remember are both amazing love stories written by Nicholas Sparks that hit the big screen in the end of the twentieth century. These movies have a lot of similarities and differences, such as the relationship between the two couples, the time period they take place, and the age group of the couple. I. The first way that the notebook and a walk to remember a re similar and different is by the relationship of the two couples. A.In the Notebook The young couple had an up and down rough romance that lasted a lifetime, ending in death in each others arms. B. In A Walk to Remember the young couple had a short relationship that felt like a lifetime but ended early in the death of Jamie. C. The similarities between the two couples in the movies is that both couples are young and in love, dealing with life issues. II. The second way these movies are similar and differ, is by their society standards of their families and their time period. A. Both couples in the movies have to deal with an acceptance in each others families due to social standards.B. The Notebook takes place in the mid sixties during the time of war. C. A walk to Remember takes place at the end of the eighties beginning of the nineties. III. The third way that A Walk to Remember and The Notebook similiars is by the feelings of the love in young couples hearts, but they differ by where the couples stand in life. A. In A Walk to Remember the couple is still in high school facing teenage dilemas and bullies. B In The Notebook the couple is out of high school facing life changing choices. C. In both movies the couples are coming to age and planning what might become of their futures.Two love stories â€Å"Love is a temporary madness. It erupts like an earthquake and then subsides. And when it subsides you have to make a decision. You have to work out whether your roots have become so entwined together that it is inconceivable that you should ever part. Because this is what love is. Love is not breathlessness, it is not excitement, it is not the promulgation of promises of eternal passion. That is just being â€Å"in love† which any of us can convince ourselves we are. Love itself is what is left over when being in love has burned away, and this is both an art and a fortunate accident†- St. Augustine.The Note book and A Walk To Remember are both a mazing love stories written by Nicholas Sparks, that hit the big screen at the end of the 20th century. These movies have a lot of similarities and differences such as the romance between the two couples, the time periods the love stories take place in, and the age group of the couples. The first way that The Notebook and A Walk To Remember similar and differs is by the relationship between the two couples. In The Notebook Allie and Noel had an up and down rollercoaster of a relationship that ended up lasting a life time, and ending in their death at the same time in each other arms.In A Walk To Remember Jamie and Landon got together, fell in love and then where only together for a short period of time that felt like an eternity to them. Their relationship ended in the death of Jamie when she was only eighteen. The similarities between the two couples is that in both movies the couples are young, in love, and dealing with life challenging issues. Such as Allie developed Alzheimerâ⠂¬â„¢s and Noel stayed by her side until their last moment on earth, and Jamie has cancer that ended up killing her. These reasons make the relationships of the two couples intertwine and vary in there own unique way.The second way these movies similar and differ is by their society standers of their families and the genre in which they take place. When I say they are similar I mean by the fact that in both movies the girls come from a more moral family, and the boys come from a more laid back type of living style. In both cases the girls’ parents disapprove of their daughter’s decision of their romances. In The Notebook Allie’s parents are higher class, and believe that Noel is not good enough for their daughter because of his low wage lumber job and his unplanned future .In A Walk To Remember Jamie is a preachers daughter whose father believes she should spend her last moments on earth in god’s name instead of spending her time with Landon who is a slac ker and likes to spend his time partying. These movies differ by the genre that they take place during. The Notebook takes place in the 60’s during the time of war. While, A Walk To Remember takes place in the early 90’s at the end of the millennium. These movies both hit the concept of young lovers coping with the decisions of betraying their families and their lovers.The third way that A Walk to Remember and The Notebook similar is by the feelings of true love in the hearts of the young couples, but they differ by where the couples stand in life. In A Walk to Remember the couple is still in high school facing teenage dilemmas and high school bullies, such as Landon’s own friends. In The Notebook the couple is out of high school and trying to figure out what they are going to do to carry out their life together or separate.. For instance Allie is off to a university to receive a degree, while Noel is off to the army to fight for the freedom of America.In both m ovies the couples are coming to age and dealing with what might come of their futures. In both relationship there are many up and downs that they have to work out to make their relationships work, dealing with heart braking issues that tested their faith in love. In The Notebook they didn’t agree on much in fact, they rarely agreed on anything. They fought all the time and they challenged each other every day, but in spite of their differences they had one important thing in common, they were crazy about each other.Both of theses movie were about ever lasting love, although they had a lot of differences, such as the distance of the two couples, the time period, and where the couples stood in life, they focused on the same concepts. In both movies the girls had life threatening diseases, different social classes, and both couples were coming of age. Search for love, for it is the most important ingredient of life. Without it, you life will echo emptiness. With it, your life wi ll vibrate with warmth and meaning. Even during any hardship, love will shine through. -Nikita Koloff. No matter the hardship between both couples they both made the love work.

International Students Experience at Bluefield State College Essay

As a former international student of Bluefield State College, I want to thank the administration for great support and faculty stuff for outstanding academic experience during past two years. I know that you have biggest interest in well-being of foreign students. Your first priority always was to provide the best experience and support in any situation to every student on campus. The main purpose of this proposal is to make international students feel more comfortable and confident while at Bluefield State College. There are few difficulties that international students go through by arriving to college. First is a language barrier, which affects foreign students’ academic and social success. Second is cultural adaptation, which slower students’ transition into the new culture and understanding of local traditions. Third is the distance from a family which makes it hard for a student to go through some difficulties, when family can’t give any suggestion in a different situation due to cultural differences. Development of international student support center would help students to adapt to a new education system and culture faster. Organization of mix cultural events on campus would help make friends among the local population and help in cultural transition. Mentoring would give support to situations when family couldn’t help and improve academic results. I believe that if the administration will take all this concerns under consideration and implement some of the suggestions; it will drive up the retention of international students as well as new recruitment and overall satisfaction of foreign students. Sincerely, This proposal will identify different symptoms that dictate experience of international students at the university. Research will describe arguments like language barrier, cultural differences, distance from the family and social interaction in great details. Another helpful aspect of this paper is to suggest solutions to all the arguments. Developing international student’s center will improve foreign students’ satisfaction with a college experience. This proposal will explain how mentoring, counseling and cultural exchange events will improve students experience and academic success. Introduction Every school wants to be recognized not only locally but also worldwide. Schools try to attract student from all over the world by giving scholarships to foreign students, or contracting with international schools on exchange programs. It is a challenge to bring international students to college in the United States, but the most important task is to make foreign students feel like they didn’t leave home, or they aren’t that far from it. Every institution would like to see each international student successfully get a degree and leave school with the best experience. I want to address problems and needs of international students, when they choose to come to colleges in the United States. The best example would be Bluefield State College, which I attended as an international student. Bluefield State College is a small school in Bluefield, West Virginia. Population of the college is mostly local residents. There is no campus housing, or transportation provided by the school, which makes it inconvenient for students. Unsafe surrounding is another downsize, there were a few incidents including shooting and fighting. College is known for their good engineering and nursing programs, in addition to a few others. The biggest downsize is that Bluefield State College doesn’t have International Center. When it comes to international students, there is a lot that needs to be taken under consideration like the language barrier, cultural differences, social life, and distance from the family. Development of an international support center will improve international students’ assimilation, facilitate intercultural engagement and promote academic success. Arguments a. Language barrier The level of English proficiency is very low, when international students first arrive to school in the United States. It becomes the biggest obstacle n communication. It also affects students’ confidence. Some students scared to say something incorrect, or being misunderstood. The main purpose of international students of studying in the United States is to exchange cultural experience, make new friends and receive worldwide accepted degree. One of the articles shows due to limited English many stu dents shut down, they choose to stay in the room and communicate with peers who are from the same geographic background (McLachlan & Justice, 2009). Foreign students decide to socialize among each other because they have a lot of things in common. Majority of international students is from Saudi Arabia at Bluefield State College. It makes it easier for them to communicate among each other, the cultural difference not that visible, which makes them feel like they have never left home. There is a major downsize in the situation like that, English proficiency of these students doesn’t improve, and they don’t get complete experience in cultural exchange. Sovic (2009) article makes it clear from international students’ interviews that home students don’t want to interact with foreigners because of their language proficiency. They feel like it takes too long for international students to express their ideas, and they ask few times to repeat, because of the language, slang, and humor (Sovic, 2009). Language proficiency has a huge effect on academic success. First international students have to adjust to the education system, difference in the grading scale, and professors’ way of teaching classes. Another problem arises, when students have to follow a professor and take notes in a different language. Some professors require participation in class. A lot of international students don’t feel comfortable to speak up during a class session, because of the accent. They feel that they will be misunderstood. If students don’t participate in discussions, it counts against their grade. The main obstacle is to writing, it is already hard to write a research paper that would meet higher education standards, but it is twice harder to write it in a different language. Research article proves that local students had better academic results during first and second years in university than international students. However, article shows that the problem is not just language barrier, but also difference in culture. Students speaking a different language family, differently adjusting to understanding and learning English (Mann, Canny, Lindley & Rajan, 2010). That means that international students have to spend twice more time in order to get the same results as home students. This gives even less time for socializing. b. Cultural difference Cultural difference is another obstacle that foreign students have to adjust. The article explains crucial point of every foreign student’s unique background (Wedding, McCartney & Currey, 2009). Depending on the country of origin, some students take longer than other to adapt to the American culture. For example, Asian students find it very difficult to get used to American food, so they don’t go to the school cafeteria, where there is just local food. Asian students are trying to find stores or places where they could get and cook homemade food. Another aspect of the cultural differences is religion. For example, Arabian students have different holidays, which dictate what time they can have classes, receive food, or pray. They have to readjust, because universities’ schedule in the United States doesn’t include any of it. Another critical cultural group is students from India and surrounding India countries. According to their religion, students can’t eat beef, because a cow is saint animal. Most of products in the United States are made from beef; some of the Indian students not realizing that in the first couple weeks eat beef produced products. Many American holidays are different from other countries. Sports play a great part in American culture. Sports are very common topic among American students. There is many more like fashion and music differences. Silvia Sovic (2009) suggests in her article that acculturation is very important in foreign students’ social lives. c. Distance from family Many of the students are just graduated from high school, used to their family being around. Moving away from home to college makes it very complicated. Students have to learn how to organize their day, control time, cooking, doing laundry. One of the studies explains common problems that foreign and home students go through during the first couple semesters at school. Both groups have to adjust to new academic system, independence, distance from family. Also, it shows other challenges that only international students’ experience. They have to deal with all the legal requirements, acculturation, and language barrier (Wedding, McCartney amp; Currey, 2009). Many of international students are facing some problems, where their parents can’t help them. Families are not familiar with the system, economic situation. Another research suggests that family and high school friends are the main support during the first couple weeks at college (Sherry, Thomas & Wing Hong, 2010). That proves that international students don’t have that support during first weeks at college. d. Social interaction Another very important challenge is social interaction. Many international students find it is very hard to start talking to home students. There is a different reason that leads to isolation of international students from American peers. Article explains that language barrier, cultural difference as well as the difference in age makes it hard to communicate with home students (Wei, Ku, Russell, Liao & Mallinckrodt, 2008). Similar age problem mentioned in Sovic (2009) article: many international students are older and have one or two undergraduate degrees, so it is hard to find common interests with local students and keep the dialogue going. Recommendations Every school should have an international center, where foreign students could seek for a help, support, or suggestion. There is an international center where there is a big international students’ population at schools. These international centers provide students with advice in different situations answer all legal questions, help to interact with other international students. I believe that every school who has international students, has to have international center in order to satisfy basic needs of the foreign students. a. Mentoring I believe that student-mentors would help international students in academic level also in social life. If an international student would have an American mentor, it will help them to improve their English proficiency. Foreign students will feel more confident to interact with an American mentor, then with regular student at first. Mentor wouldn’t mind to repeat phrases multiple times, or explain some situations, that international students wouldn’t understand. Mentors could introduce international students to their friends. One of the researches shows that students’ responds were very positive towards endorsing mentoring system in universities. They said that professors/mentors shared information on working as a teacher in American education system. Majority said that it helped them to make new friends through the meetings, which helped them to improve their English skills and easier adapt to the new environment. Students said that professors paid attention to difficulties that they had, which showed to students that faculty cares about them. All that made foreign students feels more confident and comfortable (Ku, Lahman, Yeh & Cheng, 2008; Sato & Hodge, 2009). b. Counseling services Endorsing counseling services could help not only assist international students, but also help universities better understand international students and what they are going through while at school. Counseling services will analyze each international student’s unique background and needs. Depending on a student’s cultural background counselors could come up with different programs in order to ease students’ transition into a new environment. I found research article that gives great examples of situations that international students experience in any institution. Concentrating on place of origin, culture, gender, age, counseling would be a great solution at meeting international students’ needs, helping them overcome any obstacles, and facilitating intercultural engagement (Tidwell & Hanassab, 2007). If consular group at every institution would hold that type of research, it will prepare university for new coming international students. Counselors’ task is not only to understand foreign students’ difficulties, but also understand their own culture and understand the difference between them. By completion of that task, it would be much easier to help foreign students introduce American culture and help them with transaction. Olivas and Li (2006) research suggests organizing events where local students could communicate with international students. Mixing or cultural exchange would help both group of students in developing new connections and developing new relationships. Paper suggests each university to do research on counseling programs (Olivas & Li, 2006). c. Pre-entry English courses Pre-entry English courses will better prepare international students for starting college. It will improve their English proficiency. These classes could give them better idea of the education system with no pressure of grading. It will allow them to come to the university in advance and get familiarize with surrounding. Helen Benzie (2010) suggests that pre-entry English courses will help students not only improve English level; it will give them opportunity to start adjusting to a new culture and socialize with local students before school semester starts. d. Intercultural events I believe that if a school or international center would organize more events, where international students would interact with home students, it will help to create friendship among different groups. Intercultural classes, where home students could learn about foreign cultures and international students would learn about local culture. One of the articles provides information on the culture mixing events. Mixing activities, where students with different background interact with each other, helps all cultural groups better understand each other (Mackay, Harding, Jurlina, Scobie & Khan,2011). Conclusion All information above indicates that all international students no matter what country they choose to get Higher Education from experience the same challenges. Every school has to consider these challenges and help foreign students overcome these difficulties, or try to make it less noticeable. Mentoring, counseling, host family programs are the most popular and effective ways to help students when they are going through acculturation. Organizing social events where international and local students could mix and interact outside of an academic environment. If every school would apply knowledge about foreign students’ unique needs, it would help not only students but also schools to develop future international connections.